Our Front Desk Team is responsible for creating a positive member experience by providing a superior level of customer service to Universal Athletic Club members, prospective members and guests. We are looking for a part-time team member to work evenings and weekends.

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Answer phones in a friendly manner and assist callers with a variety of questions
• Check members into the system.
• Essential knowledge of UAC and all it’s programs.
• Effective and efficient with cash, check & charge transactions.
• Ability to lift up to 25 lbs.
• Laundry for entire facility
• Respond to member questions and concerns in a timely and professional manner and elevate to Supervisor or Executive
• Director as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

• Customer service/hospitality background preferred
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with
• Members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.

All interested individuals should apply online and reference job posting #FDJan20